Refund Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number @ 045262819 or mail is on info@laptopcharger.ae.

In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. On cancellation of an order, after it has been processed / approved by Laptop Charger, the cancellation charges will become applicable @ flat rate of 5% of the order value. Laptop Charger has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Laptop Charger and accept Laptop Charger’s decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
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